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Delivery

PLEASE NOTE: FREE DELIVERY IS ONLY AVAILABLE FOR MAINLAND UK. IF YOU REQUIRE SHIPPING TO ANY OTHER COUNTRY THEN PLEASE CONTACT US FOR ADDITIONAL COSTS

Delivery Charges
All prices on our website are inclusive of delivery charges, These are set to uk mainland.  Other charges will apply for outside uk mainland. Delivery charges are calculated based on order value & weight and billing address

Delivery Times
All orders places prior to 12pm (Mon – Fri) will be dispatched within 24 hrs, subject to stock availability and payment.
If we or our suppliers are temporarily out of stock, we will notify you of this position and you should allow up to 30 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.

Delivery Method
Orders will be sent by either Royal Mail 1st class Recorded, Royal Mail International Signed for or by Courier . All delivery methods require a signature upon delivery. If no one is available to sign for the goods they will be returned to the local depot / sorting office and will be held for a length of time, if not collected or delivery rescheduled they will be returned back to us

Risk
As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.

Time Limitation for Notification of Claims

Damage in transit: If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 5 working days from delivery.

Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 5 days from delivery.

In-Correct Goods: It is your responsibility to notify us of any in-correct goods supplied within 5 days from delivery.

Non-Deliveries: We will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date.

If goods returned under this clause are found to be perfect and in full working order, these will be returned to you and an administration fee of 15% of the price of the goods along with the cost of carriage will be charged to you.

 

 

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